Research & Media

Research

Nearshore's 2012 Outlook: Trends & Challenges  
Anupam Govil quoted on Nearshore Americas expert opinion   

Year 2012 for outsourcing industry will be shaped by  technological (cloud) and economic disruptions. Gauging by recession-affected market sentiments, most companies are unlikely to tinker with their current outsourcing strategy (new contracts, change service locations, etc). This would in turn limit new expansion opportunities at a global level. Please click here to view the article online on Nearshore Americas website.

PDF Nearshore's 2012 Outlook: Trends & Challenges

Outlook 2012: IT Outsourcing in 2012  
Amit Singh 

IT infrastructure outsourcing will see geographic expansion, consolidation, adoption of cloud, and offshore service providers continuing to work with US-based data center companies. IT applications outsourcing will be marked by increased thrust on business analytics driven by consumer computing and social media. Please click here to view the article online on Global Services website.

PDF Outlook 2012: IT Outsourcing in 2012

Engineering Services Outsourcing: The Next Frontier in Global Sourcing  
Dr. P.K. Mukherji

Engineering Services is an exciting new offshore outsourcing opportunity, especially for India. The market is expected to grow ~40% over the next 5 years, based on demand patterns, but increasing resource constraints need to be addressed quickly through privately funded education and training programs.  

PDF Engineering Services Outsourcing

Impact Sourcing: Transforming Global Sourcing into a Socio-Economic Endeavor 
Kevin S. Parikh & Anupam Govil

Impact Sourcing, a new concept in the sourcing world revolves around the premise of creating social impact through the economic lever of Global Sourcing. Avasant Global CEO, Kevin S. Parikh and Partner, Anupam Govil co-author an article on Impact Sourcing for Global Sourcing Council annual newsletter. This paper is published on "The Global Sourcing Council" Dec. 2011 newsletter.    

PDF Impact Sourcing: Transforming Global Sourcing 

Emerging Models in Infrastructure Management
Amit Singh

The rapid pace of technology growth has led to emergence of several new models of IT Infrastructure delivery and consequently,management practices. While the traditional Application Development and Maintenance outsourcing is in maturity phase as noted by diverse and large buyer industries, demand for RIM services is estimated to further grow by at least 25 to 30%. This paper explores some of the emerging models for IT Infrastructure outsourcing and the reasons thereof. This paper is published on "VOX Artis:Voice of the Experts" Nov. 2011 issue by Global Services.   

PDF Emerging Models in Infrastructure Management 

The Case for Nearshoring: Why and How the New Normal will shift Sourcing Dynamics
Anupam Govil and Shobhit Patnaik

Economic uncertainty and emergence of alternative souring models has seen the shift towards a balanced sourcing portfolio. The rise of nearshore markets as an attractive destinations in outsourcing has been due to the changing dynamics in the sourcing landscape.  This paper is published on "Destinations Compendium" Oct. 2011 issue by Global Services.   

PDF The Case for Nearshoring 

Africa Rising - Outsourcing Juggernaut set Sails
Dr. P.K. Mukherji

Africa has emerged as a favored destination for Outsourcing in the past few years. The overall development of Infrastructure, Government incentives and FDI has led to sea change in the IT/BPO industry in the continent. The paper details on the rise of Africa as an Outsourcing destination. This paper is published on "Destinations Compendium" Oct. 2011 issue by Global Services.   

PDF Africa Rising - Outsourcing Juggernaut set Sails 

Latin America Service Providers at Crossroads
Anupam Govil

Latin America has enjoyed the last couple of years with significant growth in the outsourcing sector. However with this growth in the market and the changing sourcing dynamics, are the Latin American service providers geared up to enough to enjoy a sustainable growth?

PDF Latin America Service Providers at Crossroads 

China's Outsourcing Market - A Perspective
Kevin S. Parikh & Ziying "Magic" Tan

China's market for the outsourcing of technology services (outsourcing services) has experienced faster growth. Over the past 5 years, both foreign IT service providers and home grown IT and BPO service providers have established and expanded business operations in China primarily to serve domestic and East Asian region customers. This paper provides a perspective on the market dynamics and potential of China's outsourcing services market.

PDF China's Outsourcing Market - A Perspective 

Sourcing Drivers 2011: Realigning Business for the New Normal
Anupam Govil & Ashwin Waghela

Organizations are pursuing outsourcing today to gain more than just cost savings. But will the same old sourcing strategies be relevant in a world where the economy is in constant turbulence? In this note we take a look at the Top 5 Sourcing Drivers for 2011 that we believe will help unlock greater value for your organization and form the basis of more sustainable sourcing practices.

PDF Sourcing Drivers for 2011 

Capacity Building in IT/BPO Sector- A Perspective
Dr. P.K. Mukherji & Shobhit Patnaik

Rapid growth of the IT/BPO sector has transformed many of the world economies. Seizing the opportunities presented by digital revolution and the rapid growth of the technology services industry is, therefore, one of the most pressing issues facing countries today. This article focuses on key elements of capacity building in the IT/BPO space.

PDF Capacity Building in IT/BPO Sector - A Perspective 

Africa - The Next Outsourcing Frontier
Dr. P.K. Mukherji

Countries across Africa are vying for position as competitive destinations for IT/ BPO by promoting low-cost labor and nurturing conditions for the development of world class IT and public infrastructure. In this article, Dr. P.K.Mukherji highlights the vast African opportunity and how government, and the private sector alike can participate in the same.

PDF Africa - The Next Outsourcing Frontier

Compete or Cooperate? Bridging the Nearshore - Offshore Divide
Anupam Govil

Nearshoring is here to stay and the Americas region is brimming with cost competitive and competent destinations, each jockeying to be the next big thing. But the looming question is, will these contenders co-exist with the larger and more mature offshore destinations, or is this a zero sum game?

PDF Compete or Cooperate?

Data Center Management In a Shared, Multi-Customer Environment
Mike Andersen

The management of today's data centers is becoming increasingly complex. Data center managers are charged with optimizing resources and minimizing capital-intensive upgrades, at the same time they are grappling with how best to incorporate new technologies like cloud computing, virtualisation and new data storage applications.

The research compiled provides an overview of the fundamental elements of data center management in the context of a multi-customer environment.  While this purview is generally characteristic of outsource data center providers, the practice is also increasingly similar within insourced counterparts which provide services to multiple internal customers in a best practice, shared services organization model.

PDF Data Center Management

Cloud Computing - Impact on Business & Outsourcing
Dr. P.K. Mukherji

The recent economic downturn and pressures on IT budgets have evolved a creative new business model in the form of Cloud Computing. This paper by Dr. P.K.Mukherji, President & Managing Partner, Avasant Asia discusses Cloud Computing and its implications on today's businesses and outsourcing.

PDF Cloud Computing - Impact On Business & Outsourcing


Destination Africa: Is Africa Emerging As A Viable Outsourcing Destination?

Dr. P.K.Mukherji


The unprecedented growth in the global sourcing of Technology, Business and Knowledge Managed Services has seen the emergence of multiple geographies and countries as provider destinations of these services. As clients evaluate alternate service provider geographies; many African countries, with an inherent advantage of a large, young workforce as well as good linguistic capabilities are gaining traction to exploit this market shift.

PDF Destination Africa

 

BPO Capacity Development Strategies for Developing Countries
Dr. P.K.Mukherji

Comprehensive insights into the opportunities presented by BPO as well as an ideal path forward for leveraging such opportunities for the developing nation is considered.  The article provides a detailed overview of the market opportunity, potential benefits to developing nations, key selection drivers, conducting self-assessments and, the final development of an Investment Promotion Strategy.


PDF BPO Capacity Development Strategies

The Next Wave of Outsourcing: Remote Infrastructure Management
Dr. P.K.Mukherji & Amit K. Singh

The rapid evolution of remote server-management technologies and IT architectures, changes in customer behaviors and demand patterns; and developments within the provider and offshore supply environment is propelling the industry toward accelerated adoption of Remote Infrastructure Management.  

PDF Next Wave of Outsourcing: Remote Infrastructure

The Next Frontier of Global Sourcing
Dr. P.K.Mukherji & Amit K. Singh

Managed Engineering Services are an exciting new offshore outsourcing opportunity, especially for India. Based on current demand patterns, the market is expected to grow better than 40 percent over the next five years.  However, increasing resource constraints need to be addressed quickly through privately funded education and training programs to ensure the promise of this growing segment is kept.

PDF The Next Frontier of Global Sourcing

US Economic Slowdown and its Challenges To the Indian Outsourcing Industry
Dr. P.K.Mukherji & Amit K. Singh

Financial distress due to the global credit bubble and the accelerated growth of the Indian economy has led to Indian Rupee appreciation.  Ultimately, the Indian Outsourcing Industry is under significant challenge.  This Avasant article discusses the challenges and possible strategies that the Indian IT/ITES industry may adopt to overcome or mitigate these challenges.

PDF US Economic Slowdown and its Challenges

IT Outsourcing Transactions
Kevin S. Parikh


Sourcing relationships can be established, optimized and improved through periodic contract adjustments over time.  The decision to enter into, or renegotiate a contract must be based on achieving the sound business objectives of the enterprise and the provider alike.  This article examines some of the typical issues that arise when negotiating strategic IT outsourcing transactions.

PDF IT Outsourcing Transactions - Kevin S. Parikh